Return Policy

We want you to love your Palma purchase. If the fit is not quite right or you have changed your mind, please review the return options below.

Online returns and exchanges

• Items must be unworn, with all original tags attached.
• Submit your request within 10 days of delivery to receive a refund to the original payment method.
• Requests submitted 11–21 days after delivery are eligible for store credit only.
• If you are local to San Diego, you may bring an eligible online return to our Rancho Santa Fe boutique.

All sale items are final sale.

Start a return or exchange

Email hello@palmaboutiquersf.com with your order number and the item you would like to return or exchange. Our team will help with the next steps.

Questions? Call (225) 709-6889 or email hello@palmaboutiquersf.com.

Return policy FAQ

How long do I have to request a refund?

Submit your return request within 10 days of delivery for a refund to your original payment method.

Can I return an online order in store?

Yes. Customers local to San Diego may return eligible online purchases at Palma Boutique in Rancho Santa Fe.

Are sale items returnable?

No. All sale items are final sale.